Summary of Critical Hiring Competencies

Top Grading = B+ Player with A Potential
  A Player B Player C Player
Overall Talent Top 10% of those at this salary level 65th-89th percentile at this salary level Below the 65th percentile at this salary level
Vision Facilitates the creation and communication of a compelling and strategically sound vision Vision lacks credibility; somewhat unrealistic or strategically flawed Embraces tradition over forward thinking
Intelligence 130 or higher IQ; a "quick study": able to perform rapid complex analyses 120-129 IQ; smart, but not as insightful as an A player 110-119; has difficulty coping with new, complex situations
Leadership Initiates needed change; highly adaptive and able to "sell" the organization on change Favors modest, incremental change, so there is lukewarm "followership" Prefers the status Quo; lacks credibility, so people are hesitant to follow
Drive Passionate; extremely high energy level; fast paced; 55(+) hour work weeks Motivated; energetic at times; 50-54 hour work weeks Dedicated; inconsistent pace; 40-49 hour work weeks
Resourcefulness Impressive ability to find new ways over, under, around, and through barriers; invents new paradigms Open minded and will occasionally find a new solution Requires specific direction
Customer Focus Extremely sensitive and adaptive to both stated and unstated customer needs. Knows that "customer is king" but does not act on it as often as A players Too inwardly focused; misjudges the inelasticity of demand for the firm's products and services
Topgrading Hires A players and employees with A potential; has the "edge" to make the tough calls and remove chronic C players Hires mostly B's and an occasional C player; accepts less than top performance Hires mostly C players; crises occur due to low talent level; tolerates mediocrity
Coaching Successfully counsel, mentors and teaches each team member to turbo-boost performance and personal/career growth Performs annual performance reviews and some additional feedback; is "spotty", inconsistent in coaching Inaccessible, hypercritical, stingy with praise, and late/shallow with feedback; avoids career discussions
Team Building Creates focused, collaborative, results-driven teams; energizes others May want teamwork but does not make it happen Drains energy from others; actions prevent synergy
Track Record Exceeds expectations of employees, customers, and shareholders Meets key constituency expectations Sporadically meets expectations
Integrity "Ironclad" Generally honest "Bends the rules"
Communication Excellent oral/written skills Average oral/written skills Mediocre skills


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